Support

Get help with Fayda Authentication integration and account management.

Contact Options
Choose the best way to get in touch with our team.
Email Support
For general inquiries and non-urgent support requests.

fayda.auth@gmail.com

Response time: 24-48 hours

Phone Support
For urgent issues (Premium and Enterprise plans only).

+251 11 551 7777

Mon-Fri, 9 AM - 5 PM EAT

Live Chat
For quick questions and real-time assistance.

Mon-Fri, 9 AM - 5 PM EAT

Knowledge Base
Browse our documentation and self-help resources.
Visit Documentation →

Available 24/7

Submit a Support Ticket
Fill out the form below to create a support ticket. Our team will respond as soon as possible.

You can attach screenshots, logs, or other relevant files (max 5MB per file).

Frequently Asked Questions
Find quick answers to common questions.

View All FAQs →
Office Location
Fayda Authentication Headquarters

Bole Road, Dembel City Center
7th Floor, Office #701
Addis Ababa, Ethiopia

Office Hours:
Mon - Fri: 9 AM - 5 PM
Sat: 9 AM - 12 PM

Phone: +251 11 551 7777

Email: fayda.auth@gmail.com

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