Privacy Policy

1. Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third parties.

Information You Provide

• Account information (email, name, password)
• Profile information and preferences
• Payment and billing information
• Communications with our support team
• Feedback and survey responses

Automatically Collected Information

• Usage data and analytics
• Device and browser information
• IP addresses and location data
• Cookies and similar technologies
• Log files and error reports

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Provide and operate our authentication services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect and prevent fraud and abuse
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will also retain and use your information as necessary to comply with legal obligations and resolve disputes.

When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@fayda-auth.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. Our Cookie Policy provides detailed information about our use of cookies.

You can control cookies through your browser settings and opt-out of certain tracking through industry opt-out mechanisms.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: